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Ken Doerr. Kinnerton, Chester.

For the renovation of my main bathroom and an ensuite, plus a completely new ensuite bathroom I selected Topps Tiles as my supplier. It was clear that the material selection warranted an experienced tiler that could handle natural slate, travertine marble and wet room construction.

Topps Tiles recommended ACE Tile Ltd and put me in contact with Jon. An appointment was made to view the workscope and Jon duly arrived as planned – always a good omen when a contractor is punctual for the first appointment. I could see straight away that Jon had a listening ear and was very sympathetic to my plans and requirements. Having paid for expensive materials, I wanted to see first class results and Jon assured me this would be the case.

Jon started work and we were soon at ease thanks to his very personable manner and trustworthy nature. It wasn't long before Jon had a house key and was working whilst we were out. There was never any mess and despite the fact that the distance from the bathrooms to the area where Jon could carry out the many hundreds of tile cuts, Jon was very diligent and mindful that this was someone's house and not just a construction site.

Jon worked with me on the designs and offered practical advice on how best to use the materials to achieve a desirable finish. He was always on time and stayed within budget.

The three rooms have all exceeded our expectations and the quality of the workmanship is superb. All Jon's advice on final finishes, treatments, grout colour etc. have all proven to be sound and the rooms all function flawlessly.

I would have no hesitation in recommending Jon for any tiling or flooring project having experienced his skills and use of specialist tools first hand.

Regards, Ken Doerr, satisfied customer.